Frequently Asked Questions
Everything you need to know about your next techwear upgrade.
How do I choose the right size for techwear pieces?
Most of our tactical apparel follows Asian sizing, which runs smaller than US/EU standards. We recommend sizing up by 1 or 2 sizes and checking the specific measurements on each product page.
What is the average shipping time for international orders?
Standard international shipping typically takes 10 to 18 business days. Processing your order takes an additional 2-4 days as we perform quality checks on technical components like buckles and waterproof zippers.
Are your jackets actually waterproof?
Our high-end shells feature DWR (Durable Water Repellent) coatings and taped seams designed to withstand moderate to heavy rain. Please check the 'Technical Specs' section for specific water column ratings.
What is your return policy for tactical gear?
We offer a 30-day return policy. Items must be in original condition with all modular attachments, straps, and tags intact to be eligible for a full refund.
Do you offer tracking for all shipments?
Yes, once your order is dispatched from our warehouse, you will receive an automated email with a tracking number to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and encrypted cryptocurrency payments for maximum security.